Answered by Shaykh AbdulKarim Yahya
Question: In the Shafi’i school, do we need to remove make up when doing wudhu?
Answer: Bismillah al-Rahman al-Rahim
Wa alaykum salam wa rahmatullahi wa barakatuh,
Water must reach all of the areas that are washed in ablution in order for it to be valid. If makeup prevents water from reaching any of the skin or hair of the face, for example, it must be removed before performing wudu.
And Allah knows best and he alone give success,