i work in call center. my name in the company as an employee registered is sufyan ansari. everyone in my company knows and call me by my name as sufyan ansari. but our job is to take calls of american customers. so if we take indian names to them like sufyan or even if any hindu employee takes his name as shukla the american customers do not understand these names.
so to make it easy our company has given us some nicknames to every employee hindu or muslim. so my name the company has given me is “sam”. so when i take calls i have to introduce myself to them by the nickname which is given to me by my company which is sam.
so now i want to calrify that does this act puts our imaan in danger or are we out of imaan. one person had frightened me about this who himself does not have enough knowledge. so please guide me about this. i am very afraid. if i dont take the nickname then the company will take away my job. this is not only for muslim employees but for any religion. it is just to make life easy for customer. there is no other intention of the company. as i told that in real my name in company is as it is sufyan ansari on all my salary slips i card and other company documents. even all my manager and evry one call me sufyan. it is just to answer the american calls
Ref. No. 37 / 1039
In the name of Allah the most Gracious the most Merciful
The answer to your question is hereunder:
In the above mentioned case it is allowable for you to use the nickname given by the company temporarily and your Iman isn’t in danger. So don’t worry about it.
And Allah knows best
Darul Uloom Waqf Deoband
This answer was collected from the official website of Darul Uloom Deoband Waqf. The institution is based in India and the answers are provided in accordance to the Hanafi Fiqh.