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Compensation from Bank

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Compensation from Bank

Question

I made a compliant to Lloyd’s bank for the very bad customer service. The bank offered me £25 due to this as well as £10 for the cost of the call. Is this money lawful?

بسم الله الرحمن الرحیم

Answer

The money is lawful, as it is a form of tabarruʿ (gift). However, given the source, you may prefer to donate it to charity.

Allah knows best

Yusuf Shabbir

13 Shawwāl 1441 / 5 June 2020

Approved by: Mufti Shabbir Ahmad and Mufti Muhammad Tahir

Original Source Link

This answer was collected from IslamicPortal.co.uk, which is a repository of Islamic Q&A, articles, books, and resources. Various schools write and oversee the answers, including Maulana Yusuf Shabbir, Mufti Shabbir Ahmed, and Mufti Muhammad Tahir. 

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