Answered by: Mufti Eunus Ali
Question
I have worked in customer service for the past year. Most of the time I have lied and made false promises to customers. Recently I resigned from this job due to lack of satisfaction. Did I do wrong, is that right to continue in the same field of job.
In the name of Allah, the Most Gracious, the Most Merciful
Answer
Abu Hurairah has narrated: The Prophet (ﷺ) said, “The signs of a hypocrite are three: Whenever he speaks he tells a lie; whenever he is entrusted he proves dishonest; whenever he promises he breaks his promise.”[1]
From the above Hadith and many others, we can deduce that it is not befitting the character of a Muslim to be engaged or involved in such deeds in their personal life or work life.
Therefore Inshallah there will be goodness in your choice of leaving such a job that requires one to carry out sinful acts.
It is better for you to search for a job whereby it does not involve any sinful actions to be carried out.
In addition to this sincere taubah (repentance) should be carried out for any sins committed.
Only Allah knows best
Written by Mufti Eunus Ali
Checked and approved by Mufti Mohammed Tosir Miah
Darul Ifta Birmingham
[1] Sahih Bukhari: 2749