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I went to a mobileshop to get security code for my phone-didn’t work, shopkeeper didn’t put in any effort. checked computer myself and it worked. Could you please tell me if I still owe him his fee?

Answered according to Hanafi Fiqh by Askimam.org

Salaam mufti saab, I went to a mobile shop to get the security code for my phone as it was originally 1.2.3.4.5 but it didn?t work when I got to the shop the shop keeper tried to look on the computer but couldn?t find the program, but the shop keeper didn?t put in any effort in. when I checked the computer my self and switched the phone off and when I put it back on t it worked without even putting a code in. I had walked out of the shop because my brother told me that we didn?t owe him any money for it as he didn?t do anything but I wasn?t sure. Could you please tell me if I still owe him his fee as he didn?t do anything? Jazakallah

Answer

Taking ‘Urf (the accepted norm) into account, you don’t owe him anything.
Hence, it was correct of you not to pay him anything. However, you should
have at least thanked him for searching for the programme.

and Allah Ta’ala Knows Best

Mufti Muhammad Kadwa
FATWA DEPT.

CHECKED AND APPROVED: Mufti Ebrahim Desai

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