Q. Assalamualaikum Respected Mufti sahib Kindly advise as to whether a fee can be charged upon a cancellation of lay-by by a customer. Jazakalla. Your brother in Islam
A. In the enquired case, if the cancellation of the lay-by involved actual work/labour, such as transporting the item back to the warehouse etc., then actual costs incurred may be charged. If there are no costs incurred to the seller, it will not be permissible for him to charge a fee.
Allah Ta’ala Knows Best
Mufti Ismaeel Bassa
This answer was collected from TheMufti.com, which is a fatwa portal managed by Mufti Ismaeel Bassa from South Africa.