Refusing to accept exchanges and refunds on sale items

Answered according to Hanafi Fiqh by

Q: Is it permissible for a shop to advertise “no exchange/refunds on sale items”. The sale items are not defective. They are marked down probably because of not selling quick enough or, just a normal sale. Is such a condition valid?


A: Yes. However, it is in the spirit of a good Muslim businessman to refund.

And Allah Ta’ala (الله تعالى) knows best.


Answered by:

Mufti Ebrahim Salejee (Isipingo Beach)

This answer was collected from, where the questions have been answered by Mufti Zakaria Makada (Hafizahullah), who is currently a senior lecturer in the science of Hadith and Fiqh at Madrasah Ta’leemuddeen, Isipingo Beach, South Africa.

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