Q: It has become the habit with doctors that the time of the appointment made is hardly ever upheld. Despite an appointment having been made for a certain time, a patient is made to wait sometimes upto an hour longer. Is this correct? It creates much frustration and inconvenience.
A: An appointment is a promise, and to honour a promise is obligatory. Without a valid excuse to disregard a promise is the work of a munaafiq.
And Allah Ta’ala (الله تعالى) knows best.
Answered by:
Mufti Ebrahim Salejee (Isipingo Beach)