Being unable to locate the seller to return the defective item

Answered according to Hanafi Fiqh by

Q: I’ve bought an item on eBay and after receiving the item, I requested a refund for the money because it was not as stated. The money was returned and according to eBay policy, the seller is to pay the shipping fee for the return. I’ve been trying to get in touch with the seller for almost two months now but they have not responded. I would like to know what I am to do with the item I had previously bought?


A: You have done your duty. Now keep the item in trust.

And Allah Ta’ala (الله تعالى) knows best.


Answered by:

Mufti Ebrahim Salejee (Isipingo Beach)

This answer was collected from, where the questions have been answered by Mufti Zakaria Makada (Hafizahullah), who is currently a senior lecturer in the science of Hadith and Fiqh at Madrasah Ta’leemuddeen, Isipingo Beach, South Africa.

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