Q: I conducted an online customer satisfaction survey, as incentive all those that completed the survey will be entered into a cash prize draw. Seven
respondents will win R1000.00 each. I lost the data containing the contact details of all those that completed the survey. I never even have the draw as yet. How Do I resolve this, this is my fault because I delayed in administering this payout and now I lost the data. We are trying to recover the lost data but things are not looking very positive.
A: Since giving them a gift was not necessary, instead it was optional and left to your discretion, you do not have to worry if you have lost their details.
And Allah Ta’ala (الله تعالى) knows best.
Answered by:
Mufti Zakaria Makada
Checked & Approved:
Mufti Ebrahim Salejee (Isipingo Beach)