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Writing a bad review about someone

Answered as per Hanafi Fiqh by Muftionline.co.za

Q: I have a question about online reviews. I had a bad experience with one of the local Muslim mechanics. The brother fixed 2 problems in my car and after a few days both problems came back. I went to him again and he did something and it came back again. He also charged me just like any other non-Muslim mechanic in town. I thought it is just a bad experience with me and I just lived with the problem because whenever I took the car to him he keeps the car for few days and it is very inconvenient for me without a car.

I took my other car to the same mechanic because he is Muslim and I try to promote Muslim businesses then he fixes a few things in my other car and the same thing happened to this car as well. He replaces the compressor of the AC and when I tried it in summer it worked for only a few days.

I wanted to write a review about him online so others are aware of this before going there but I wanted to ask the question before writing a bad online review. (Does Muslim or non-Muslim matters in this case)

Bismillaah

A: I suggest that you may move away to a more reliable mechanic. In place of writing a review, write a letter directly to him that he should correct his ways.

And Allah Ta’ala (الله تعالى) knows best.

Answered by:

Mufti Ebrahim Salejee (Isipingo Beach)

This answer was collected from MuftiOnline.co.za, where the questions have been answered by Mufti Zakaria Makada (Hafizahullah), who is currently a senior lecturer in the science of Hadith and Fiqh at Madrasah Ta’leemuddeen, Isipingo Beach, South Africa.