Saying that someone is busy when answering a call

Answered according to Hanafi Fiqh by

Q: I served in a Pvt Limited Company. Part of my job is to receive phone calls and to transfer it to my senior’s and boss. Sometimes, I receive a phone call and when I transfer it to my boss, he tells me to tell the caller that he is busy in meeting or not available in the office whereas he is free and present. The issue is, it is a lie. Will I be sinning for speaking lies?


A: If he says that he is busy then he may be busy mentally or physically.

And Allah Ta’ala (الله تعالى) knows best.


Answered by:

Mufti Ebrahim Salejee (Isipingo Beach)

This answer was collected from, where the questions have been answered by Mufti Zakaria Makada (Hafizahullah), who is currently a senior lecturer in the science of Hadith and Fiqh at Madrasah Ta’leemuddeen, Isipingo Beach, South Africa.

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