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Denied a Refund: My Experience with a Muslim Business Owner

Answered as per Hanafi Fiqh by Muftionline.co.za

Q: I purchased an item from a certain Muslim business man. I no longer require the item. I produced my slip as required. I was refused a refund but was told to take something from the store to the value of the money spent. The fact is I don’t require anything from that store.

Bismillaah

A: The right thing is that they refund you.

And Allah Ta’ala (الله تعالى) knows best.

Answered by:

Mufti Ebrahim Salejee (Isipingo Beach)


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This answer was collected from MuftiOnline.co.za, where the questions have been answered by Mufti Zakaria Makada (Hafizahullah), who is currently a senior lecturer in the science of Hadith and Fiqh at Madrasah Ta’leemuddeen, Isipingo Beach, South Africa.

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